Please be advised that due to COVID-19 restrictions, delivery delays may occur.

All orders are processed within 2-5 business days from the order date. Please make sure the shipping address is valid and accurate.

When your order is packaged and ready to ship, you will receive an email confirmation with shipping information and tracking number. Once parcels have been transferred to the courier, delivery times are subject to the courier and customs.

We are only able to provide estimated delivery dates. Please see your region for shipping method, costs, and delivery times.

Standard shipping is calculated at checkout. Estimated shipping time is 3-13 business days. Delivery to remote and rural areas, and P.O. boxes may take longer. Shipping is fulfilled by Canada Post, unless otherwise notified.  

Standard shipping is calculated at checkout. Estimated shipping time is 4-15 business days. Packages are delivered via USPS. Please note that any customs or duty fees incurred are the responsibility of the recipient. 

At this time, we are unable to ship to non-contiguous states (Alaska & Hawaii).

Please note that all sales are final. We do not accept returns or exchanges for products or services sold.

You may cancel your subscription at any time from your account. If you need assistance, send us an email at info@thevillij.com.

Sale prices are only applicable on select items for the duration of the promotional period. Start and end dates of all promotions will be listed on all promotional materials.

Unfortunately, once an order has been placed, we are unable to backdate it or change the price to reflect current or sale prices.